Your Questions About The Middle East Crisis

Why has my price increased so much when the oil is already in the UK?

Heating oil is usually priced on replacement cost, what it would cost suppliers to replace it today, not what they originally paid. When markets move quickly, suppliers often need to adjust prices to reflect:

• Even higher expected cost of replenishing oil stock in the future
• Market uncertainty, including wholesalers pausing or limiting supply
• Local supply pressures, which can affect some regions more than others

Even if oil is stored in the UK, its price reflects current market conditions and replacement cost.

This was your #1 concern, so it’s worth reiterating: suppliers are pricing today high enough to cover what they expect it will cost to replace in the coming days.

Why doesn’t heating oil move in line with crude oil or petrol prices?

Heating oil prices do not always rise or fall at the same rate as petrol, diesel, or crude oil. The delivered price of heating oil includes several additional factors, such as:

• Local availability of kerosene (a smaller and more regional market)
• Terminal, storage, and operational costs
• Haulage and delivery logistics

Because the heating oil market is more localised and less standardised than petrol, prices can move faster or appear more volatile

Why can’t I get a quote in my postcode?

When you request a quote, you see prices from suppliers currently available to deliver to your postcode.

During periods of market volatility, suppliers may pause quoting in some areas, reduce delivery slots, prioritise existing orders, or adjust delivery regions.

This can mean no prices appear for a postcode, even though deliveries are still happening elsewhere.

Prices are changing quickly, a postcode with no prices offered, can change day-to-day, even hour-to-hour, so it's worth checking back in regularly.

Can I order less than 500 litres?

Many suppliers set minimum orders (often around 500 litres) because deliveries are planned using compartmented tankers and set routes.

Smaller deliveries can be harder to accommodate, especially during busy periods. However, some suppliers accommodate orders under 500 litres depending on your area.

If this option isn’t available you may want to consider a Kerosene Fuel Box - these are typically more expensive per litre, but allow you to top-up a smaller amount when you need it.

Should I order now or wait?

We cannot responsibly predict exact prices, especially during fast-moving global events. However, a sensible general approach is:

• Less than 10–14 days remaining: Arrange delivery as soon as possible - but please be mindful that prices are high right now.
• Around 2–4 weeks remaining: Monitor heating oil prices and availability regularly. Watch out for our news and price emails and read how to make your oil last longer.
• More than 4 weeks remaining: Topping up immediately may not be necessary

We understand that prices are exceptionally high at the moment, if you need oil and the cost is immediately prohibitive, we offer PayPal Pay in 3 at the checkout - enabling you to spread the cost of your oil over 3 instalments (subject to credit status).