Boilerjuice values your privacy and takes great care to protect any information you provide us with. Please read our Privacy & Security Policy below for details on how we use such information:
The information we derive from customers helps us to personalise and continually improve the service from BoilerJuice.
We use the information to provide quotes, process orders, deliver products and/or services, process payments; to communicate with you about orders, products, services and promotional offers; to seek your feedback on the service and to recommend products or services that might be of interest to you.
We also use this information to prevent or detect fraud or abuses of our website and to carry out technical, logistical or other functions to improve the service.
If you would like any personal information changed or deleted, just ask.
This website is operated by BoilerJuice Ltd. You can contact us here.
When you visit our Web site, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. We cannot identify you personally unless you give us personal information voluntarily. In addition to any information you submit to us, whether online or by post, for system administration and to understand your browsing actions, we may collect:
Cookies are alphanumeric identifiers which enable our systems to recognise your browser in order that we can provide you with easy use of the various services available on the website.
The table below explains the cookies we use and why.
|BoilerJuice Session ID for Members
||SESSID||This cookie is used to recognise the user throughout their visit. Without it, when a user moves from one page to another, the system has no way of knowing who the user is. The cookie is simply a mechanism to store a token on the user's computer that our system can use to identify them. On each page, the system checks for the cookie, the cookie gives us the session ID, and the system can then recognise the user and continue whatever action they want to carry out. This is the industry-standard way to maintain a user session on a website, and is used by almost all websites on the internet. This cookie is strictly necessary for the website to operate.||This cookie is strictly necessary for the website to operate.|
|BoilerJuice Session ID for Suppliers
||SUPPSESSID||Please see above (SESSID)
||This cookie is strictly necessary for the website to operate.|
|BoilerJuice Member Email
||This cookie is used to pre-populate our quote form to save members having to enter their email address for each quote requested. It enhances the usability of the website but is not essential for the website to operate.||Disabling this cookie would increase the time taken to receive a quote.|
|BoilerJuice Member Postcode
||This cookie is used to pre-populate our quote form to save members having to enter their postcode for each quote requested. It enhances the usability of the website but is not essential for the website to operate.||Disabling this cookie would increase the time taken to receive a quote.|
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This cookie is essential for the website to operate efficiently.||Click here for an overview of privacy at Google|
|SagePay||JSESSIONID||SagePay use session cookies (which are temporary cookies) in the VSP Admin reporting system to remember customer information used to complete transactions through the VSP Terminal. Session cookies are deleted when you close your browser. This cookie is strictly necessary for the website to operate.
||Click here for an overview of privacy at SagePay|
|SagePay||NSC_wjq-tbhfqbz-dpn||Please see above (JSESSIONID)
|BoilerJuice Upgrade Browser||upgradebrowsercookie||This cookie is used to prevent the Upgrade your browser popup from appearing when you enter the BoilerJuice website. This cookie lasts for 1 week.||This cookie is strictly necessary for the website to operate.|
If you wish to learn more about cookies go to http://www.allaboutcookies.org.
We do not know your email address unless you give it to us. We only record your email address if you send us a message, request an online quotation for your heating requirements or by completing an online form.
If at any time you wish to stop receiving our newsletter or any other information you may have requested from us, please contact us or click the unsubscribe link at the bottom of any e-mail you receive from us.
Any personal details you provide us with will only be used to contact you or to satisfy the purpose for which it was collected. We use statistical information to improve the content of our website and analyse what pages people visit.
If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Upon request, we'll tell you what information we have recorded about you. If any of the information is incorrect, or you want us to remove all information about you, please contact us and we'll amend it promptly.
Our payment services are provided by SagePay. When you enter your payment details on our website you are actually providing them direct to SagePay, and BoilerJuice never has access to your card number. This ensures the highest level of payment security for you.
All online BoilerJuice transactions involving card payments are protected for your security using 128-bit SSL encryption. This means that the information you enter into your browser is scrambled before being sent over the internet, and it will be useless to anyone intercepting it.
You can check that you are shopping in a secure environment by looking for the padlock icon in your internet browser. In addition, website pages protected using SSL (Secure Socket Layer) encryption always begin with "https" rather than "http". Check this in the address bar near the top of your screen.