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We empower people to become better.
We are always looking for talented people to join our team and create the best experiences for our customers, with exciting ideas and out-the-box thinking.
BoilerJuice are the UK's most trusted online heating oil supplier. We have had over 1 million orders since 2004, but we want to continue to grow. Based in St Ives, Cambridgeshire, our fantastic office location overlooks the lake. View our current vacancies and apply, or register your interest for future roles.
With a lovely view overlooking the lake, our office is just 5 minute drive away from St Ives town.
We have a diverse range of roles at BoilerJuice. See our vacancies below.
BoilerJuice.com, the UK’s No 1 Heating Oil Website are seeking to recruit full and part time, enthusiastic, friendly Customer Service Advisors to join our busy Contact Centre team based at our offices in St Ives, Cambs.
Working as a customer service advisor, your duties will include receiving and processing Telephone orders, Transfers, Refunds and order queries from customers and responding to correspondence via email and Live Chat, communicating with our suppliers and internal departments, and accurate record keeping and complaint resolution.
The successful applicants must be able to demonstrate the ability to work under pressure and to be a team player; possess excellent verbal, written and interpersonal skills, demonstrate the ability to listen to customer objections, analyse problems and be able to manage multiple tasks.
Previous experience of a customer services role would be advantageous but not essential.
The hours of work will be flexible between 8am and 8pm Monday to Friday and 9am to 5.30pm weekends.
Location: Clare Hall, St Ives, Cambridgeshire
Salary - £7.50 and £8.50 per hour depending on working hours and experience.
Be the first to find out about any upcoming roles by registering your interest and sending us your CV. As a growing company more roles will become available in the near future, so it's worth showing an interest even if there isn't a current vacancy of interest.