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Jobs at BoilerJuice

We're looking for the best. Is that you?

We empower people to become better.

We are always looking for talented people to join our team and create the best experiences for our customers, with exciting ideas and out-the-box thinking.

BoilerJuice are the UK's most trusted online heating oil supplier. We have had over 1 million orders since 2004, but we want to continue to grow. We're based in St Ives, Cambridgeshire, where our fantastic office location overlooks a lake. View our current vacancies and apply, or register your interest for future roles.

What the team say...

Where to find us

St Ives Office

With a lovely view overlooking the lake, our office is just a few minutes walk from St Ives town.

Current vacancies

We have a diverse range of roles at BoilerJuice. See our vacancies below.

About BoilerJuice

BoilerJuice.com, the UK’s No 1 Heating Oil Website are seeking to recruit full and part time, enthusiastic, friendly Customer Service Advisors to join our busy Contact Centre team based at our offices in St Ives, Cambs.


Working as a customer service advisor, your duties will include receiving and processing Telephone orders, Transfers, Refunds and order queries from customers and responding to correspondence via email and Live Chat, communicating with our suppliers and internal departments, and accurate record keeping and complaint resolution.

 

The successful applicants must be able to demonstrate the ability to work under pressure and to be a team player; possess excellent verbal, written and interpersonal skills, demonstrate the ability to listen to customer objections, analyse problems and be able to manage multiple tasks.

 

Previous experience of a customer services role would be advantageous but not essential.


Other Information

The hours of work will be flexible between 8am and 8pm Monday to Friday and 9am to 5.30pm weekends.

Location: Clare Hall, St Ives, Cambridgeshire

Salary - £7.50 and £8.50 per hour depending on working hours and experience.

Apply for this job

 

Boilerjuice is a UK-based ecommerce business. We are about to embark upon a major transformation, revamping parts of our current technology platform to meet business ambitions. Given this, we are now seeking a QA Lead Engineer to own the QA function inside the business. This key role will involve extensive collaboration with the Product and Development teams to improve the quality of the deliverables, provide leadership and promote quality assurance inside our development process.

Reporting to the CTO, the work will involve...

Assessing current quality assurance practices within the team and helping to define and implement new practices.

Working closely with the business to ensure that essential functionality is robustly tested.

Creating and maintaining standards for tools to be used by the Development team to test deliverables.

Defining and implementing relevant tools / frameworks to support the automated testing of development work.

Implementing automated test cases for new work as part of the wider programme of improvements in our technology stack.

Undertaking manual testing of our legacy solutions as and when required.

Working with the Product team on the transition of work from QA into UAT.

Agreeing QA priorities with the Product team to ensure workstream delivery is on track.

Contributing to other improvements in development practices to ensure quality work is released ina timely fashion.

Identifying and capturing metrics to demonstrate improvements in quality of deliverables to the management team.

About us..

Although you may not have heard of BoilerJuice, we are an established company with a proven business model and a solid customer base. We are different from a lot of other ecommerce businesses because the logistics for delivering what we sell (domestic heating oil) are a bit more complicated than for many other products you can buy online!

We are investing for further growth and are also creating new products that combine Internet-of-Things with smart data analysis to change the way a market works. That means working on innovative ways of managing a competitive marketplace.

Whilst we’re excited about what we do, we like to think we’re relatively down-to-earth. We don’t have a big hierarchy, a special dress code, or a company song about heating oil.

More about us: the UK's Number 1 Heating Oil Marketplace

For the 1.5 million UK homes who depend on oil for heating and hot water, Boilerjuice makes life easier. We help hundreds of thousands of them get a better price and a more convenient service by connecting them impartially with nearly all of the suppliers in the market.

We provide a valuable service and this, coupled with our excellent customer services means that we have high levels of loyalty and have opportunities to extend our relationship. The business is profitable and is investing for growth; through increased market share in the UK, product enhancement and international expansion.

Essential Skills & Experience...

    • 3+ years testing experience
    • A good familiarity with web sites and the technologies that they are built on
    • Demonstrable experience in test automation
    • Experience or working in 1+ scripting or programming languages
    • Experience in the testing of a website across multiple browsers
    • Proficiency in SQL and relational databases such as MySQL
    • Familiarity with the testing of APIs
    • A good appreciation of Continuous Integration, Continuous Delivery and the tools used to support these
    • Exceptional attention to detail
    • Strong analytical skills
    • A solid grasp of agile methodologies (preferably Scrum)
    • Able to communicate technical and business concepts in a concise, structured fashion to colleagues
    • Demonstrable experience of working closely with a development team
    • Past experience of leading a QA function within a team

Desirable Skills...

      • A technical BEng/BSc degree in a computing or similar/related engineering discipline
      • An ISEB/ISTQB foundation certificate
      • Familiarity with the Linux shell
      • An appreciation of Amazon Web Services
      • Expertise in the testing of mobile applications
      • Line management experience

The reward

        • Salary: circa £TBC
        • Bonus: Up to 10% of your salary
        • BUPA (on completion of probation)
        • Pension: Company and personal contribution
        • Holiday: 23 days holiday a year (increasing to 25 days a year in April 2019)
        • Gym: Subsidised gym membership

Location

This role will be based in our St. Ives, Cambridgeshire office.

Apply for this job

 

Boilerjuice is a UK-based ecommerce business. We are about to embark upon a major transformation, revamping parts of our current technology platform to meet business ambitions. Given this, we are now seeking a DevOps Engineer to join the business. Working closely with the CTO and Development team, they will identify and implement improvements to our infrastructure and the pratices needed to ensure BoilerJuice can release and run software in a reliable manner.

Reporting to the CTO, the work will involve...

  • Assessing our use of AWS and identifying potential improvements.
  • Defining and implementing a provisioning solution to allow the team to create environments on an ad-hoc basis.
  • Working closely with the Development team to implement a comprehensive CI/CD solution.
  • Introducing other infrastructural and process improvements to help the management and performance of our tech stack.
  • Assisting developers in becoming DevOps-aware in their practices.
  • Troubleshooting and problem resolution across our infrastructure.
  • Ensuring operational best-practices for logging, backups, monitoring and other aspects of our estate are implemented.

Essential Skills & Experience...

  • 3+ years DevOps experience in a commercial environment
  • 5+ years experience of working in a Development or Operations environment
  • Experience with virtual and cloud infrastructures, including network, storage, operating system and virtualisation
  • Solid AWS experience
  • Experience of configuration management and infrastructure automation
  • Expertise in Continuous Integration or Continuous Delivery tools such as Jenkins, Bamboo or similar
  • Experience of working in a Scrum or other Agile delivery team
  • The ability to express technical issues to non-technical business stakeholders
  • Team player. self-motivated, able to plan and prioritise effectively

Desirable Skills...

    • A technical BEng/BSc degree in a computing or similar / related engineering discipline
    • Past experience of owning the DevOps function of a team / organisation
    • Experience of the LAMP stack
    • An appreciation of the Serverless Framework

About us..

Although you may not have heard of BoilerJuice, we are an established company with a proven business model and a solid customer base. We are different from a lot of other ecommerce businesses because the logistics for delivering what we sell (domestic heating oil) are a bit more complicated than for many other products you can buy online!

We are investing for further growth and are also creating new products that combine Internet-of-Things with smart data analysis to change the way a market works. That means working on innovative ways of managing a competitive marketplace.

Whilst we’re excited about what we do, we like to think we’re relatively down-to-earth. We don’t have a big hierarchy, a special dress code, or a company song about heating oil.

More about us: the UK's Number 1 Heating Oil Marketplace

For the 1.5 million UK homes who depend on oil for heating and hot water, Boilerjuice makes life easier. We help hundreds of thousands of them get a better price and a more convenient service by connecting them impartially with nearly all of the suppliers in the market.

We provide a valuable service and this, coupled with our excellent customer services means that we have high levels of loyalty and have opportunities to extend our relationship. The business is profitable and is investing for growth; through increased market share in the UK, product enhancement and international expansion.

The reward

                • Salary: circa £TBC
                • Bonus: Up to 10% of your salary
                • BUPA (on completion of probation)
                • Pension: Company and personal contribution
                • Holiday: 23 days holiday a year (increasing to 25 days a year in April 2019)
                • Gym: Subsidised gym membership

Location

This role will be based in our St. Ives, Cambridgeshire office

Apply for this job

 

Register your interest

Be the first to find out about any upcoming roles by registering your interest and sending us your CV. As a growing company more roles will become available in the near future, so it's worth showing an interest even if there isn't a current vacancy of interest.


















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BoilerJuice is a wholly owned subsidiary of Welsummer Limited which is entirely independent of any heating oil company.

Registered Office: Suite 1 Clare Hall St. Ives Business Park, Parsons Green, St. Ives, Cambridgeshire, England, PE27 4WY. Registered in England (Company No: 5345637). © 2004-2019 BoilerJuice Ltd. All rights reserved.

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