Free from landlines & mobiles

0800 151 3135

The BoilerJuice Customer Services Team:
Delivering a Top-notch Service!

Whether you're new to oil and would like a few pointers, or need some help with your order, our dedicated Customer Services team are on hand to help!

An integral part of the BoilerJuice family, our friendly team work hard to foster a strong relationship with both customers and Suppliers. From chasing deliveries to keeping Suppliers up-to-date with the latest industry news, they build the relationships that make BoilerJuice work.

Only a phone call, email, or live chat away, our fully-trained Customer Service agents will lend their expertise to any issue, working tirelessly to respond to questions and solve problems, in a helpful and timely manner.

Dedicated to Success

Vibrant, friendly and motivated, our Customer Service team are currently in the process of completing their NVQ Level 2 qualifications in Customer Service, further demonstrating their commitment to offering a great service, that will exceed expectations every time.

Within Working Hours, We aim to:

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Respond to emails within 15 minutes - average time 11 mins.

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Answer your call within 3 minutes - average time 45 seconds.

Need help or advice?

If you have any questions, our team are happy to help!

Call us on 0800 151 3135

Looking for a heating oil quote?

Monday - Friday:

8:00am to 8:00pm

Saturday - Sunday:

9:00am to 5:30pm

What our customers have to say:

Amazing service - Great team!


Really happy with the service - the team is so friendly! Big thank you.

Cate Tabourdeau

Good service


When I have called BoilerJuice the team have always been helpful. I sense a company trying to do its best: what more could you ask for?


Brilliant customer service


BoilerJuice always respond quickly to queries and deal with things virtually immediately - fantastic!


Excellent service


Excellent service with helpful, friendly staff.

Sam Langton

Good value, good service


The service is excellent - if you ring BoilerJuice you will find the staff both helpful and efficient.

John Winter

Rated EXCELLENT based on 52,088 Trustpilot reviews BoilerJuice rated on TrustPilot

BoilerJuice is a wholly owned subsidiary of Welsummer Limited which is entirely independent of any heating oil company.

Registered Office: Suite 1 Clare Hall St. Ives Business Park, Parsons Green, St. Ives, Cambridgeshire, England, PE27 4WY. Registered in England (Company No: 5345637). © 2004-2019 BoilerJuice Ltd. All rights reserved.

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