The BoilerJuice Customer Services Team:
Delivering a Top-notch Service!

Whether you're new to oil and would like a few pointers, or need some help with your order, our dedicated Customer Services team are on hand to help!

An integral part of the BoilerJuice family, our friendly team work hard to foster a strong relationship with both customers and Suppliers. From chasing deliveries to keeping Suppliers up-to-date with the latest industry news, they build the relationships that make BoilerJuice work.

Only a phone call, email, or live chat away, our fully-trained Customer Service agents will lend their expertise to any issue, working tirelessly to respond to questions and solve problems, in a helpful and timely manner.

Our Team of BoilerJuice Experts!

Lisa

Head of Customer Services

Rita

Customer Services Manager

Angela

Senior Customer Service Agent

Jackie

Senior Customer Service Agent

Ann

Senior Customer Service Agent

Carl

Customer Service Agent

Amanda

Customer Service Agent

Jane

Customer Service Agent

Lee

Customer Service Agent

Philip

Customer Service Agent

Charlotte

Customer Service Agent

Dedicated to Success

Vibrant, friendly and motivated, our Customer Service team are currently in the process of completing their NVQ Level 2 qualifications in Customer Service, further demonstrating their commitment to offering a great service, that will exceed expectations every time.

Within Working Hours, We aim to:

bullet point

Respond to emails within 15 minutes - average time 11 mins.

bullet point

Answer your call within 3 minutes - average time 45 seconds.

Need help or advice?

If you have any questions, our team are happy to help!

Call us on 0800 151 3135

Looking for a heating oil quote?

Monday - Friday:

8:00am to 8:00pm

Saturday - Sunday:

9:00am to 5:30pm

What our customers have to say:

Amazing service - Great team!

Stars

Really happy with the service - the team is so friendly! Big thank you.

Cate Tabourdeau

Good service

Stars

When I have called BoilerJuice the team have always been helpful. I sense a company trying to do its best: what more could you ask for?

Peter

Brilliant customer service

Stars

BoilerJuice always respond quickly to queries and deal with things virtually immediately - fantastic!

Anon

Excellent service

Stars

Excellent service with helpful, friendly staff.

Sam Langton

Good value, good service

Stars

The service is excellent - if you ring BoilerJuice you will find the staff both helpful and efficient.

John Winter

Great price and excellent service

Stars

I've been ordering my heating oil through BoilerJuice for several years now and they always offer an excellent service.

C. A. Welstand

Boilerjuice rated EXCELLENT on Trustpilot!
Over 21,843 Trustpilot reviews
Join Thousands of our happy customers

BoilerJuice is a wholly owned subsidiary of Welsummer Limited which is entirely independent of any heating oil company.

Registered Office: Suite 1 Clare Hall St. Ives Business Park, Parsons Green, St. Ives, Cambridgeshire, England, PE27 4WY. Registered in England (Company No: 5345637). © 2004-2016 BoilerJuice Ltd. All rights reserved.

By using BoilerJuice.com you agree to our cookie policy