Comments on: Oil Fired Boilers – Satisfaction Survey

By: John

John — Thu, 02 Feb 2012 20:53:24 +0000

Hello

Can anyone suggest anything here, we have a Grant 90 oil fired boiler which constantly loses pressure. I have looked for leaks around the pipes but nothing shows up. The plumber is at odds as he doesnt know what is causing this and suggests that we start capping things off to find out what is causing it. We have 13 rads runnimg of the boiler it along with the hot water. Any help greatly appreciated. Cheers John

By: Cameron Grant

Cameron Grant — Thu, 02 Feb 2012 19:23:12 +0000

Hi
I have had a grant outside boiler for about 5 years. Just to warn you before you buy one
It is rubbish it has leaked from day one. At the moment I’m sat in my house, heating working
But Hot water is Luke warm so bathing is very quick. Grant boiler service team are not very helpful unless
Your buying more bits of them,My plumber said it must be one they built on a Friday afternoon.
Cheers a very cool Cameron Grant (the name is not anything to do with boiler maker)

By: Claire H

Claire H — Tue, 31 Jan 2012 00:19:07 +0000

Hi David

Thanks for your reply. Not sure what has gone wrong with my flue pipe but on looking down the flue pipe there appears to be some sort of insulation material wrapped round the inner pipe and it this which is corroded. Your recommended company PTS actually do have the kit available but have hiked the price up massively given they know it is now obsolete. They also say that once I have purchased this kit (nearly £700) I cannot bring it back if it is the wrong part! A lose lose situation all round for me. I think the biggest problem I have is where the flue kit leaves the boiler to go through the wall – not sure how I can get a new piece of pipe to fit in with this fixing. David, if you could take the trouble to look at my flue kit which I believe is part number 26000040 and part no. 26000036 to see what compatible part would work I would be eternally grateful.

By: Neil Wilson

Neil Wilson — Thu, 26 Jan 2012 16:13:18 +0000

Hi Peter,

I supply and fit quite a lot of Grant boilers for a living, never know one to suffer from corrosion. I am very surprised Grant have not replaced it!! I am also very surprised your installer as not sorted this out with Grant. If I could get your details then I would have a go at Grant myself.

Neil @ GGEnergy

By: peter webber

peter webber — Tue, 24 Jan 2012 20:53:27 +0000

I got a Grant Vortex out door combi boiler in Sept 2007.. It is now leaking so bad it has to be replaced. Although it has a 5 year warranty, this covers only manufacturing defects not corrosion. They say that manufacturing faults usually show up in first year, so to my mind the 5 year warranty is worthless.

They want me to pay £50 so they can take it away and examine it. I would have thought they might want to find out how to improve their boilers? The boiler was fitted by an Oftec engineer and system was flushed (all new pipes and radiators) and inhibitor added, and regularily serviced. I can’t see how it could have corroded within 4 years. Suggests to me that there is a design fault perhaps not using high enough quality materials. Either way the boiler cost me over £2000 so wouldn’t recommend them. Even if I have a rough boiler their attitude is appalling. I am thinking of trying Worcester, certainly couldn’t be worse.

By: david rutherford

david rutherford — Mon, 23 Jan 2012 17:06:08 +0000

the flue is telescopic in 2 lengths you can still get them no problem ive just rpelaced a trianco one 9yr old has flue collapsed or is it the gaskets which separates the air intake from the flue gases and giving high co2 readings you wouldn’t get scrap age on yours
as its a pressure jet not drip feed or wall flame the government want people to change but don’t give anything away to the oil side like they did with the gas side your boiler probly 86% were new ones between 91% and 95%

By: Claire

Claire — Mon, 23 Jan 2012 00:13:53 +0000

Hi Dave

Thanks for your reply. I will give your recommended Company a call immediately. Just to clarify what I need though – it is the flue pipe actually coming out of the boiler with an extension pipe to take it through the thick stone wall. In speaking to Potterton and various other suppliers over the last few weeks it appears that Potterton have now made the required flue kit obsolete. Astonishing. Their words to me were “it would appear I would have to write my boiler off”. It would further appear that my particular boiler model does not apply for the boiler scrappage scheme as it is still running at a high level of efficiency!

Will try and post again to let you know how I get on with PTS.

Many thanks

claire

By: david

david — Sat, 21 Jan 2012 13:05:01 +0000

hi company called pts will order you one in cost of bf flue approx £165.00 measure wall thickness as two lengths

By: David Island McMenemie

David Island McMenemie — Mon, 16 Jan 2012 15:12:11 +0000

I would back up that comment about WB, we were at a condensing oil one before Christmas (to service) baffles were stuck. Problem could be related to original installation (not by us). The boiler was written off (only 3 yrs old).

By: Neil Wilson

Neil Wilson — Mon, 09 Jan 2012 17:28:36 +0000

Hi Jane,
I have ben installing Grant Boilers for over 15 years- OFTEC registered for over 20 years!!!!
Grant make possibly the best oil boiler on ther market, cant understand why anyone would have negative comments?
Or perhaps its because Grant do not give cash incentives like some others, worcester/warmflow etc.. to the installer!
The 15/21 is a lovely boiler, nice and easy to fit and will last for the next 15 years, do make sure the installer is OFTEC registered!
Only other boiler we would install is worcester.

Hope this helps

Neil